Terms & Condition

Al Maraghi respects your privacy and does not sell, rent or loan any identifiable information collected on this site. Any information that you give will be treated in a careful and secure manner. It will not be used in ways to which you have not consented. This statement explains how we may collect and use information about you through our various websites.
If you have any questions about our privacy policies, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold about you may need to be corrected, please send an email to info@benzuae.com

We do not seek to identify individual visitors unless they volunteer their contact details through one of the forms on the site. Various forms on our site invite you to submit your contact details and other information about yourself or your organization, or to send us emails which may, of course, also identify you. In each case, the purpose for which you are invited to give us information is clear. We will only use your details to send you information from Al Maraghy that you have specifically requested to receive.
If you no longer wish to receive such information, kindly send an e-mail to  info@benzuae.com.  We will not use your information for purposes that are not clear when you provide your details, and will not disclose it outside of the Al Maraghy of companies, except in very limited circumstances and only with your agreement or where we are legally obliged to do so. 
The Al Maraghi strives to protect the security of information that you provide, and will comply at all time with its statutory and any other obligations in this regard.

Return & Refund Policy

Thanks for doing Service & Repair at Al Maraghi Auto Repairs; the ISO Certified exclusive service center for Mercedes Benz cars in Abu Dhabi. If you are not entirely satisfied with Service & Repair at Al Maraghi Auto Repairs, we're here to help.

Returns

As we are a service Centre; the return policy is meant for the workmanship only; the spare parts will have the manufacturer’s warranty (if any). The warranty period for the service will be as per mentioned in the invoice; during these period you can revisit the workshop for the rectification of the same complaint. We will fix the problems without any labour charges, if additional spare parts to be used will be charged to customer accordingly. To be eligible for a return, the complaint must be same as per your initial complaint and no outside workmanship / interference has to be done on your car. You must provide the receipt or proof of purchase.

Refunds

Once you receive your vehicle after the completion of repair & service; And if you’re not happy with our services and with a written confirmation from an authorized agent stating our services are faulty, then refund will be made for the total labour / service charges. If there is any special agreement before the start of job; refund will be made on that basis.

There will be service charges of US $25.00 to process any approved refund.

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within 7 days / a certain amount of days, or depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us.

Al Maraghi Auto Repairs
Mussafah - 33, Abu Dhabi
Tel : 971-2-5503552
Fax : 971-2-5503556
Web : www.benzuae.com